Contact

Effective: 25 September 2026 · Last updated: 28 October 2026

Write to us here

The form reaches the same people as the address above.

What to expect

zombie.cat is made by a very small company, so there is no call centre and no ticket number. There is somebody who reads the mail and answers it. If your message is about something going wrong, it helps to say what you were doing, on what device, and what happened instead.

Things with a promise attached

• A refund — write within fourteen days of buying and say so. The details are on the Refund Policy.
• Your data — a copy, a correction, or deletion. What we hold and how long we keep it is on the Privacy Policy.
• A disagreement — please write before taking any formal step, and give us thirty days to put it right. That request is in the Terms of Use, and it is a request rather than a trap: most problems are a misunderstanding.

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